Contents

General

General

Yes we can provide distance learning where a student does a mixture of self study, on-line group discussions and one to one discussion with a trainer. We use Zoom as the standard method for meeting.

You can either book on-line following the links from course to the relevant booking form or you can phone us to discuss your needs and make a booking.

Yes we can bring the training to a location of your choosing which is big enough to host the course you are booking, for example practical space, break out areas and refreshment.

The groups will have a maximum of 12 or 16 people depending on the course. This is to meet awarding body requirements and to ensure students get sufficient support from the facilitator.

Joining instructions are sent out once the booking is confirmed and the minimum fee for the place or course has been settled.

You normally recieve your certificate with in 7-10 working days, if all payments are settelled. Our accredited certificates initially come from the awarding body, so we are reliant on their turn around, however this normally 5 working days.

It depends on the certificate, which will detail its expiry length. Most accredited courses last for three years, while annual refreshers will last for one year.

Some of our scheduled courses include lunch, but it is dependant on what the venue offers. We do not include lunch in the standard price when we are training at your location.

Yes our training follows the UK Resuscitation Council guidelines (2015). We keep up to date with all current guidance from a range advisory bodies and update our accredited courses when the awarding bodies approve the new guidance for training.

Our trainers hold regulated teaching and assessing qualifications to deliver the training and regulated qualifications in the regulated topic they are delivering. We can provide evidence of qualification on request for us to provide a service to you.

All our trainers are monitored on a yearly basis to ensure the quality of their training. We collect feedback at the end of course to help us develop our future courses and trainers, as well as collecting TrustPilot reviews to ensure we delivering a quality product. For more information see our Quality Assurance Policy

It is possible to transfer or cancel a place by getting in contact with us at the earliest convience. It will depend on the notification time as to whether fees will apply. Please see our Terms of Sale for further information.

We offer a monthly plan which provides you access to training places on scheduled courses or training support at your location. Please contact us to discuss your needs and for us to provude you a quote.