+44 01792 824141
Mon - Fri 09:00 until 17:00

A well-trained workforce generates income through an efficient, motivated and resilient team. We are pleased to offer a range of accredited training courses covering First Aid, Health and Safety, Mental Health and Safeguarding. The courses are suitable for inducting new staff into your team and to upskill or refresh existing staff members.

Accredited training is important to recognise your staff's abilities, as well as to evidence your teams have the required knowledge to meet your legal, business sector and insurance needs.

The courses are all Ofqual accredited, providing you with the reassurance that the courses are to a high standard. All of our training is delivered through interactive sessions that get your staff engaging in their own learning journey and ensuring they have skills to bring back to the business.

We can deliver all courses face to face or deliver some remotely utilising distance learning and video conferencing discussions.

First Aid

First Aid at Work

Paediatric First Aid

Specialist First Aid

Mental Health

Health and Safety

Manual Handling

Safeguarding

Awarding Bodies

We work with a number of awarding bodies to issue your accredited qualifications to Ofqual standards.

Continual Professional Development

Accredited courses are not for every business, with many preferring to tailor their training to their specific business needs.

In some business, there is a requirement that individuals keep a log of yearly continual professional development hours. This could be as part of:

their professional role
the Awarding bodies requirement
the Membership the organisation belongs to
their Insurance requirements

Whatever your reason, it is important to keep knowledge at the forefront of your mind, stay on top of legislation and the latest best practice.

Our range of Continual Professional Development programmes can support you with your learning aims. Our Continual Professional Development section provides more information on what we offer.

Individuals in small meeting room discussing points on a flip chart

Why choose us

Over 20 years of experinece in training and developing people

Trainers experienced in working in Emergency Response environment

Multiple 5 star ratings on TrustPilot

Fully qualified trainers with external qualifications

Local training provider

Bespoke Training

While there is a need for generic training, every business has its individuality, as do the people it employs. Individuals, also learn better when they can see how the information is relevant to them.

We can either tailor our existing Continual Professional Development programme to meet your individual needs or work with you to develop a new learning programme specific to your business. The bespoke session can be delivered through different methods from facilitation, workshops, workbooks and factsheets.

You can find out more about our Bespoke Learning offer here or give us a call to discuss.

Individuals around table for group discussion with a facilitator

Do you have a question?

If you are unsure which course is suitable for you or you have specific requirements you would like to discuss, please get in touch. We run courses across south Wales at various location and

Call us today

01792 824141

Meeting Facilitation

How many meetings have you been to, where you have wondered:

what you got out of it?
did we not cover that last time?
did we make a decision?
did we just agree to another meeting to cover what you thought today was about?

Meetings do not just have to be a discussion. A properly facilitated and documented meeting can be very interactive, with activities that quickly draw out decisions, whilst highlighting different points of view and stopping you from revisiting earlier discussions.

A well-facilitated session can help with meetings, investigating a business problem, developing a new product or mapping out a new process.

We can help your business as an independent facilitator, helping you achieve the goals of your meeting or conference.

lady facilitating two people disucssion standing flipchart postits drawing

Frequently Asked Questions

For a full range of frequently asked questions, take a look at our FAQ section.

Yes we can provide distance learning where a student does a mixture of self study, on-line group discussions and one to one discussion with a trainer. We use Zoom as the standard method for meeting.

You can either book on-line following the links from course to the relevant booking form or you can phone us to discuss your needs and make a booking.

Yes we can bring the training to a location of your choosing which is big enough to host the course you are booking, for example practical space, break out areas and refreshment.

The groups will have a maximum of 12 or 16 people depending on the course. This is to meet awarding body requirements and to ensure students get sufficient support from the facilitator.

Joining instructions are sent out once the booking is confirmed and the minimum fee for the place or course has been settled.

You normally recieve your certificate with in 7-10 working days, if all payments are settelled. Our accredited certificates initially come from the awarding body, so we are reliant on their turn around, however this normally 5 working days.

It depends on the certificate, which will detail its expiry length. Most accredited courses last for three years, while annual refreshers will last for one year.

Some of our scheduled courses include lunch, but it is dependant on what the venue offers. We do not include lunch in the standard price when we are training at your location.

Yes our training follows the UK Resuscitation Council guidelines (2015). We keep up to date with all current guidance from a range advisory bodies and update our accredited courses when the awarding bodies approve the new guidance for training.

Our trainers hold regulated teaching and assessing qualifications to deliver the training and regulated qualifications in the regulated topic they are delivering. We can provide evidence of qualification on request for us to provide a service to you.

All our trainers are monitored on a yearly basis to ensure the quality of their training. We collect feedback at the end of course to help us develop our future courses and trainers, as well as collecting TrustPilot reviews to ensure we delivering a quality product. For more information see our Quality Assurance Policy

It is possible to transfer or cancel a place by getting in contact with us at the earliest convience. It will depend on the notification time as to whether fees will apply. Please see our Terms of Sale for further information.

We offer a monthly plan which provides you access to training places on scheduled courses or training support at your location. Please contact us to discuss your needs and for us to provude you a quote.

Local Training

Our focus is on supporting local businesses across South Wales with their training needs, but we will help businesses deliver training at any of their sites in the UK.

We host scheduled accredited training at locations in Swansea, including First Aid at Work, Paediatric First Aid and First Aid for Mental Health.

If you have a group of people who need training in South Wales, we can bring the course to your location with a suitable training room. This could be accredited training or learning designed to meet your individual business needs.

As well as local face to face training, we can host on-line training through video conferencing. This takes benefit of distance learning in your own time, with webinars that bring groups together to discuss topics and embed the learning.

If you would like to explore the best option for your business in South Wales, get in touch today.